Coaching 

 

Working with a coach who understands your world is a really great first step.  I have developed many different coaching and training programmes specifically designed with the clinician and patient relationship in mind!  

Do you Lack Confidence in Your Patient Communication?

Are you confident in your clinical skills but require better communication skills? 

Do you Struggle with Supporting your Patients with Larger Treatment Plans?

Is your work environment unfulfilling or stressful and do you want to fall in love with the career you have invested in creating?

Our coaching and mentoring programmes are for individuals who face a challenge in a specific area of non-clinical work. 

This may be self-confidence, or it may be for clinicians seeking a new direction; its purpose is to help create a shift from being in a stuck or challenging state to developing personal strategies to move forward with.

Why Coaching?

 

Within the landscape of dentistry, healthcare, and aesthetic services, the objective is to create patient success stories, time after time. 

Being the clinical expert, your interaction with your patient straddles relationship building, patient education, presenting treatment plans, delivering your treatments,  managing the care and all whilst you work to an appointment time and within a high-pressure environment.

Our coaching programmes help you to explore the challenges you are facing so that you can identify and develop a roadmap for change that will support you in working towards your outcome!

 

...You Can Move Forward and Affect Change!

 

NICE TO MEET YOU

I'm Flora Couper 

Why work with me?

Having worked in team development since 2005, mostly in dental, medical and aesthetic clinics, all my work has involved helping teams integrate and build strong communication skills. 

My work in service design and as a NLP coach has been woven into my coaching and training programmes and I also rely on 'Insights Discovery' as a tool to support rapid learning to build confidence, resilience and awareness. 

My clinical background is a dental hygienist, working within a private interdisciplinary dental practice and also within an aesthetic clinic.  I have walked in your shoes and bring a breadth of tools and experience to my clients.

I am a huge believer in forever learning and I love helping others to align, evolve and thrive.

Coaching Programmes

  • Insights Profile & Coaching
  • Leadership Coaching
  • Patient Influence Mastery
  • The Finishing School

Insights Coaching Programme

Level 1: Self-Discovery & Personal Development

Unlock your potential through understanding your unique colour energy

This foundational coaching experience begins with your comprehensive Insights Discovery profile—a powerful tool that reveals how you naturally show up in the world.

What you'll explore:

  • Your dominant colour energies and what they mean for how you work, communicate, and connect with others
  • Your natural preferences and how to leverage them for greater effectiveness
  • Blind spots that may be holding you back without you realising it
  • Core strengths you can amplify to achieve your goals

What makes this different: We don't just hand you a profile and send you on your way. Together, we'll apply your Insights Discovery to a real challenge you're facing or an area you want to elevate. Whether it's improving team dynamics, handling difficult conversations, or becoming more confident in your decision-making, we'll use your colour energies as a practical framework for growth.

Perfect for: Healthcare professionals who want deeper self-awareness and practical strategies for personal development.

 

Level 2: Leadership Development

Everything in Level 1, plus develop your authentic leadership style

Now that you understand yourself, it's time to step into leadership with confidence and intention.

Building on your foundation, you'll also explore:

  • How your colour energies shape your natural leadership approach
  • The strengths and potential pitfalls of your leadership style
  • Adapting your communication and decision-making for different situations and team members
  • Developing flexibility to lead effectively across all colour energies
  • Creating your personalised leadership development plan

What makes this transformative: Leadership isn't one-size-fits-all, and trying to copy someone else's style rarely works. Instead, we'll help you develop a leadership approach that feels authentic to you while expanding your range. You'll learn when to lean into your natural strengths and when to flex into other colour energies to get the best from your team.

Perfect for: Practice owners, clinical leads, and emerging leaders who want to lead with confidence and authenticity.

Level 3: Patient Influence Mastery

Everything in Levels 1 & 2, plus master the art of patient communication and treatment acceptance

This is where your Insights mastery extends beyond self-leadership to influencing and educating patients in ways that genuinely resonate with them.

Building on your leadership foundation, you'll develop:

  • The ability to quickly recognise colour energies in your patients
  • Tailored communication strategies for each colour energy type
  • How to present treatment plans that connect with different patient motivations and decision-making styles
  • Education techniques that build trust and understanding across all patient types
  • Objection handling that addresses the real concerns beneath what patients say

What makes this powerful: Most patient communication training teaches you scripts. This teaches you to read the room and adapt in real-time. When you understand that a Fiery Red patient needs efficiency and outcomes while a Sunshine Yellow patient needs enthusiasm and connection, you stop trying to convince everyone the same way. Case acceptance improves because you're finally speaking your patient's language.

Perfect for: Clinicians, treatment coordinators, and practice owners who want to elevate patient conversations, increase case acceptance, and create truly personalised patient experiences.

The Finishing School is an elite coaching programme for ambitious clinicians who know they're capable of more. Whether you've already established yourself and are ready for your next chapter, or you're earlier in your journey but determined to create something extraordinary, this programme provides the strategic clarity and structure to make it happen. It's for healthcare professionals who feel the pull towards something bigger—a charity initiative, a training programme, a leadership role, a book, or a vision they can't yet fully articulate—but need support to bring it to life.

Through a six-phase approach, we work together to assess where you are now, deconstruct what's stopping you, create a crystallised vision for your future, and develop an actionable roadmap that honours your ambitions whilst protecting what matters most. This isn't coaching for those content with ordinary—it's for clinicians who refuse to settle for the conventional career path and are ready to design their professional future with intention and precision.

Find out More About this Elite Programme

Why would I benefit from coaching?

As human beings, our minds are 'meaning-making machines' and we make meaning of messages received based on our perception.  

From the millions of data pieces that continuously filter through our minds, we make meaning of them based on our perception and experiences; some of the qualities from received messages such as tone of voice, facial expression and of course body language largely shape our perception which of course is different in each of us.  

As individuals, we each have preferences of how we like to communicate and how we like to be communicated with.  

Concerning communication, developing self-awareness and understanding others are two important communication pillars that support!

Insights coaching explores these and I will coach you on how to make marginal shifts in applying flexibility with others to be more effective with others and to be perceived as you intend.

 

You Can Move Forward! 

Insights Coaching

£350

  • Personal Inventory. 
  • Insights Profile.
  • Insights profile and coaching.
  • Self-awareness and understanding of others.
  • Leverage your strengths and consider your potential blind spots.
  • Strategy to overcome challenges or to excel with others you interact with. 
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Leadership Coaching

£442

  • Personal Inventory. 
  • Insights Profile.
  • Insights profile and coaching.
  • Self-awareness and understanding of others.
  • Explore your leadership style, leveraging your strengths and considering possible blind spots. 
  • Develop a strategy to improve how you show up as a leader and how to self-reflect.  
  • Follow-up
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Patient Influence Mastery

£587

  • Personal Inventory. 
  • Insights Profile.
  • Insights profile and coaching.
  • Self-awareness and understanding of others.
  • How to recognise the colour energy preferences of your patient.
  • Identifying your communication strengths and possible blind spots
  • Treatment presentation skills utilising the colour energies to guide your patients to confident treatment decisions.
  • Follow Up
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The Finishing School Coaching

£979

  • Personal Inventory 
  • Insights Profile
  • Insights Coaching 
  • Where are you now?
  • Calibration of the gap between now and the future version of you
  • Identifying your strengths and blind spots within the area of personal development
  • Developing your leadership style
  • Strategy and journey of change
  • Self-development work
  • Follow Up
Book a Discovery Call

Would you like to discuss the coaching programmes in more detail?

Please complete the form and describe the challenge you face and/or outcome you would like to achieve and we can organise a call to discuss the programmes with you.