Insights Facilitation Workshops
Start your learning journey with a workshop designed for your people!
These workshops are designed for people development and use a blend of Insights Psychometric profiling and NLP to support an immersive self-discovery experience.
Insights Discovery Workshop
(Full or half day) Your team discovers their colour energies, learns to recognise different communication styles, and develops strategies to work more effectively together and with patients.
Ideal for: Practices wanting to improve team dynamics and patient communication
Insights Team Effectiveness Workshop
Building on the foundation workshop, this goes deeper into team dynamics - exploring your collective strengths, blind spots, and how to leverage diversity for better outcomes.
Ideal for: Established teams ready to optimise performance and collaboration
Patient Influence Mastery Workshop
Learn how to recognise patient colour energies and adapt your consultation style to guide patients to confident treatment decisions. This deeper dive session will teach you how to prepare, present and overcome barriers so that you can help more patients to reach their desired outcomes.
Ideal for: Treatment coordinators, practice managers, and clinicians involved in education and treatment presentation.
Founder and Lead Trainer
Flora Couper RDH
Flora is a specialist in patient education and communication training, with a passion for helping clinical teams connect with their patients in meaningful ways.
As an Insights Discovery accredited practitioner, Flora brings a behaviourally-informed approach to learning and development. She understands that effective communication starts with understanding how different people think, process information, and make decisions.
With hands-on clinical experience (including as a dental hygienist) and years of training teams across dental, aesthetic, and medical practices, Flora bridges the gap between clinical excellence and patient connection. She translates complex communication principles into practical frameworks that teams can implement immediately.
Flora's philosophy is simple: When teams communicate with clarity, confidence, and care, everyone wins.
"I've seen too many talented clinicians and individual team members struggle because of poor team dynamics and operations they are working within. Given the very often high-pressure clinical environments, it is critical to create a solid infrastructure, good team dynamics and positive team culture before you can truly deliver a high level of care and service to your patients. This programme covers the heart of practice development because it considers people first; you, your team and your patient!
Be the high-performing team that you know will make it all worth it!!
The Triple Win Formula
Our proven methodology creates sustainable success through three interconnected outcomes:
Patient Wins
- Reduced dental anxiety and stress
- Better understanding of treatment options
- Improved oral health outcomes
- Genuine sense of being valued and heard
- Confidence in treatment decisions
Team Wins
- Enhanced job satisfaction and purpose
- Improved communication and collaboration
- Reduced workplace stress and conflict
- Professional development and skill growth
Business Wins
- Increased case acceptance rates
- Higher patient retention and referrals
- Improved practice profitability
- Enhanced practice reputation
- Resources to invest in team development
